All Great North Gear products are individually handcrafted from real Canadian hardwood.
Each piece will have its own natural variations in colour, grain pattern, and texture — this is part of what makes every board, tray, or coaster unique.

Although we sand and finish every surface carefully, wood remains a living, natural material. Slight roughness, movement, or even a tiny splinter may occur, especially along live edges or with long-term use. Environmental changes like humidity or dryness can also cause minor shifts or raised grain.

Please inspect your product upon delivery and use reasonable care when handling, especially around children or food preparation.

By purchasing or using any Great North Gear product, you acknowledge and accept these natural characteristics and assume responsibility for safe use.
Great North Gear provides no warranty, express or implied, as to fitness for a particular purpose, and will not be liable for any injury, damage, or loss resulting from use or handling of the product.

Our responsibility is limited solely to repair, replacement, or refund of the product’s purchase price, at our discretion. No other remedies or damages — direct, indirect, incidental, or consequential — shall apply.

We take pride in every piece we make and appreciate your understanding that nature and craftsmanship each leave their own mark.